Application and Current Openings
Retreat Office Administrator
Song of the Morning - an uncommon and authentic yoga retreat in the serene North Woods of Michigan - is in need of a Retreat Office Administrator. This is an incredible opportunity for someone who loves interacting with people while managing lots of details with organization and accuracy, and who is on a conscious path to union with the divine.
Every day of the year, Song of the Morning opens its doors to truth thirsty souls in need of spiritual replenishment and renewal. It is a place of healing, service and growth, and as a staff member you will live at the center of this; in an intentional community for whom Song of the Morning is a spiritual home.
The Retreat Office Administrator role is the hub of the wheel in our operations. We are looking for someone to fill this integral role while at the same time joining us as we journey one and all towards spiritual fulfillment. We all work together to cultivate an inclusive, supportive and harmonious atmosphere, and so it is important that the person coming into this position does so with conscious intention to serve the guests, the greater good, and the higher Self. For thousands of years yoga has meant a serious dedication to purifying the self and thereby drawing closer to God. We honor that tradition at Song of the Morning, and invite staff who will do the same.
Job Description: Primary jobs include greeting guests and answering calls, taking and processing reservations, managing our online reservation system, managing office and bookstore volunteers, responding to emails, light bookkeeping duties including handling money and compiling reports, managing bookstore inventory, managing website and social media accounts. Additional roles include support staff as needed (kitchen, housekeeping, grounds, etc.).
Specific Job Responsibilities:
- Provide a warm and inviting voice to all who call Song of the Morning by answering phones in a professional and courteous manner, and perform reception duties for visitors to the retreat
- Take and process reservations, answer questions about SOM, lodging, programs, etc.
- Manage reservations software
- Reconcile daily guest services income
- Correspondence: phone and email
- Manage guest roster; communicate details and ongoing changes with management, housekeeping and kitchen staff
- Prepare and post weekend schedules
- Coordinate rental and use of facilities
- Coordinate facilitator deposits and program fee payments
- Create quarterly Program Guide/Brochure
- Promote events on social media
- Communicate events and programs to resident community via email or in person (i.e. announce programs at Sunday Service)
- Edit and update website
- Publish monthly e-newsletter, additional emails as needed
- Create engaging posts for social media
- Create monthly programs flier to be distributed locally
- Track marketing of programs
- Check inventory and order items as needed
- Keep bookstore looking nice and rotate items to keep it fresh
- Run bookstore: process sales, answer any questions, manage volunteers, provide a nice environment for shopping
- Reco ncile weekly bookstore sales
- Provide ongoing administration of office systems: office and computer equipment including voice mail system, copy equipment, phone system, etc.
- Assist staff with general administrative tasks
Kitchen cleanup, housekeeping & grounds help as needed
35% Guest Services
Required knowledge, skills, training, attitudes/qualities:
- Organization, writing, proofreading, editing
- Solid understanding of basic bookkeeping and mathematics
- Comfortable behind a computer, with general computer skills and experience required; hands-on experience with relevant software preferred: Google Docs, Microsoft Excel & Word, Adobe Photoshop and InDesign, Square Reports, Quickbooks
- Critical thinking skills: the ability to make empowered decisions based on a clear understanding of the mission and values of the retreat center
- Interpersonal and emotional intelligence skills that support the development of strong relationships with individuals and groups
- Maturity, professionalism, and a desire to communicate openly and constructively
- A natural ability to organize and prioritize while meeting changing circumstances with humility and flexibility
- A connection to the mission of Golden Lotus, Inc./Song of the Morning, including a sincere spiritual practice
This is a regular full-time (40 hours per week) position. The pay is humble (minimum wage), however the intangible benefits are many. Those benefits include low-rent opportunities for private room and vegetarian meals; a spiritualized atmosphere in an intentional community which balances personal time in a serene natural setting with community activities and engagements; Hatha yoga and meditation classes and access to most weekend workshops when workload permits. Those who commit long-term are eligible to enroll in the Golden Lotus School of Yoga Teacher Training Program at no charge. This position reports to the Retreat Manager.
Song of the Morning is an amazing place for those consciously on the spiritual path who want to put their heart into what they do. Our staff positions provide an opportunity to learn how the practical applications of Yoga relate to everyday life as well as the chance to advance in spiritual discipline and growth.
There are many staff roles, including housekeeping, kitchen, maintenance, programming/marketing, guest services/bookstore and grounds/gardening. Each person’s role varies depending on his or her skill set. We often function as a team to accomplish the needs of the retreat. An ordinary day might involve spending a morning in the garden, moving into housekeeping, ending up in the kitchen for dinner prep. We are really just one big staff working together to fulfill the needs of the Ranch. Staff members attend group practices as scheduled, evening meditation and morning meetings and help with meal clean up. Work days run from nine to five and into the evening when we have guests.
Lodging at Song of the Morning is simple and comfortable, allowing you to get the most out of your yogic experience without the usual distractions of phones, televisions, etc. Most staff rooms are quite small, lovingly referred to as “pods,” and include a half bath, located in the same facility as the kitchen, dining room and offices.
Living and working at Song of the Morning is an intensely communal environment; therefore, an ability to get along well with others is a necessity. Time off includes evenings between dinner clean-up and meditation, and all day Monday and Tuesday.
While we do not require a contract, we ask that those applying to be on staff have the intention of being with us for three to five years.
ALL POSITIONS ADDITIONAL DUTIES AND RESPONSIBILITIES – “All for One and One for All”
1. While each staff member has his/ her own set of primary duties, our staff works together to meet the ongoing needs of the retreat. In a spirit of positive interdependence, staff is expected to help out with shared duties (such as kitchen clean-up) and tasks assigned to meet periodic or unexpected needs.
2. All staff are responsible, individually and collectively, or creating an environment that is consistently welcoming, serviceful, respectful, and spiritually uplifting. Each person’s thoughts, words and actions – toward members, guests, and each other- help create the positive experience of all who come to Song of the Morning.